These days, it’s almost impossible to run a business without the right tech tools. However, for many small businesses, the challenge is finding the right tech at an affordable price. That means you have to be savvy when shopping for the right tools and accessories to make your business run like a well-oiled machine.
Even though every field of industry and every business has its own unique needs, there are some tech tools that nearly every business can use. Continue reading to learn about some new tech that can help make your business safer, more efficient, and more customer-centric.
1. Security Cameras
Private businesses have been using security cameras to protect their premises for nearly 50 years now. Usually, when you think of surveillance cameras, you think of protecting your business from external threats. However, adding a 4K security camera system can also protect your company from internal threats.
One of the harsh realities of running a business is that sometimes your own employees can be the biggest detriment to your company’s growth. However, with high-resolution dome cameras, you get a panoramic view of your business with high-definition image quality. When your employees know that your camera system has a wide field of view and is capable of catching everything that goes on inside your store or office, they’re much more likely to remain on task and perform their duties as if you’re standing beside them.
2. Cargo Management System
When you deliver your own products using a pickup truck, it’s of the utmost importance that you secure your cargo to ensure that your products are safe during transport. With the Unruli cargo management system, you get the full length of your truck bed for storage, since the Unruli cargo management box slides to the end of the tailgate and has walls and straps that hold your cargo in place. Furthermore, the foldable box slides to the front of the truck bed for transport and comes with a tonneau cover.
3. Customer Relationship Management (CRM) Software
Customers are the bread and butter of every business, so it would be a good idea to make your customers your top priority. With customer relationship management (CRM) software, you get all the tools you need to get to know your customers like the back of your hand and serve them better.
Over the last few years, customer service has become more personalized than ever. In the old days, if you wanted to get to know your customers by names and their preferences, you had to have a great memory, but now, CRM manages all the important customer data for you.
One of the main benefits of CRM software is that it gives you valuable insights into customers’ favorite products, their favorite days to shop in your store, and past customer support interactions. With this info, you can resolve customer issues quicker, create targeted marketing campaigns, and even offer special promotions based on individual customer needs.
4. Cybersecurity System
If you were ever skeptical about the importance of cybersecurity, let the Colonial Pipeline debacle be a lesson to you. In May of 2021, the Colonial Pipeline was hacked, and the company that owns it had to pay a $5 million in ransom to regain control of its systems.
If you want to protect your business from cyberattacks and maintain your company’s reputation, you have to prioritize cybersecurity. You need a robust system that uses artificial intelligence and machine learning to recognize patterns and react to threats in real-time.
5. An eCommerce Website
Once, eCommerce was a novel idea, but now an eCommerce website is a necessity for most companies, even small businesses. Some companies handle their eCommerce through third-party sites, but building your own online store that can take credit card payments online is a great way to increase your online presence and overall revenue.
Outfitting your business with the right tech is integral to growing your business and keeping it secure. The key is to find tech tools that encourage security and help to grow your customer base.